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Privacy & Cookie Policy

Last Updated: October 2026

Privacy Policy

Sanchara Campaign Management Solutions ("we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard information when you visit https://sanchara-cms.com/ or engage with our services.

1. Business Information

2. Scope of This Policy

This policy applies to:

  • Website visitors

  • Prospective clients and leads

  • Clients and business partners

  • Subscribers to our communications

We serve both B2B and B2C audiences.

3. Nature of Our Services

We provide digital and growth marketing services including:

  • Email marketing and marketing automation

  • Campaign planning, execution, and optimization  

  • CRM setup, management, and integrations

  • Marketing analytics, reporting, and performance tracking

  •  Lead generation and funnel optimization

  • Website and landing page consulting

  • Content marketing and campaign support

  • Social Media, Paid media and performance marketing support

  • Customer engagement and retention solutions

  • Marketing strategy, consulting, and advisory services

4. Information We Collect

a) Information You Provide

  • Name, email address, phone number

  • Company name and professional details

  • Information submitted via contact, demo, or consultation forms

b) Marketing & Communication Data

  • Newsletter subscriptions

  • Communication preferences

  • Feedback and inquiries

c) Client Data (Service Delivery)

  • Business data shared strictly for service execution

  • Access to platforms only where contractually required

d) Automatically Collected Data

  • IP address, browser type, device information

  • Pages visited, time spent, referral sources

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze traffic and user behavior

  • Support marketing and advertising efforts

Types of Cookies Used

Strictly Necessary Cookies
Required for core website functionality.

Analytics Cookies
Used to understand site usage and improve performance (e.g., Google Analytics).

Marketing Cookies
Used to measure and personalize marketing efforts (e.g., Meta Pixel, LinkedIn Insight Tag).

A cookie consent banner allows users to manage preferences. You may also control cookies via browser settings.

6. Tools & Platforms

We may use trusted third-party platforms, including:

  • Google Analytics

  • Meta Pixel and LinkedIn Insight Tag

  • CRM platforms such as HubSpot or Salesforce

  • Email tools including Mailchimp, HubSpot, and Salesforce Marketing Cloud

  • Secure hosting and cloud infrastructure providers

7. How We Use Information

Your information is used to:

  • Respond to inquiries and requests

  • Deliver and manage services

  • Send marketing communications (with consent)

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

8. Legal Basis for Processing

We process personal data based on:

  • Consent

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

Consent may be withdrawn at any time by contacting us.

9. Data Sharing & Disclosure

We do not sell or rent personal data.

We may share data with:

  • Trusted service providers

  • Analytics and marketing partners

  • Legal authorities where required by law

All partners are bound by confidentiality and data protection obligations.

10. International Data Transfers

Personal data may be processed outside India. Appropriate safeguards are implemented in compliance with applicable laws, including CANSPAM, CCPA, GDPR and India’s DPDP Act.

11. Data Retention

Data is retained only as long as necessary for business or legal purposes.

12. Data Security

We use reasonable technical and organizational measures to protect data, including access controls and secure systems.

13. Your Rights

Depending on your location, you may request:

  • Access, correction, or deletion of data

  • Restriction or objection to processing

  • Data portability

Requests can be made at sales@sanchara-cms.com.

14. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect children’s data.

15. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our site.

16. Updates to This Policy

We may update this policy periodically. Changes will be posted with a revised date.

17. Contact Us

For privacy or cookie-related questions:

Email: sales@sanchara-cms.com